Crosstown Solutions is a local brand management firm focused on creating, developing and executing promotional events for a wide range of clients on a daily basis. Our team of motivated & driven professionals work together in a fast paced environment to create the most successful marketing campaigns Our clients have experienced to date. The key to our success has been our top notch Client Engagement team working on the ground floor for our client s campaigns. As a result, we have a high demand from our clients to expand rapidly this year.
Currently, we are in need of 3-5 Entry Level Client Engagement Communication Specialist to assist us in our expansion efforts and join our Client Engagement team. We are looking for outgoing, energetic entry level professionals looking to expand their knowledge and skill sets in the Sales, Marketing and Community Management field.
Help craft and execute all marketing campaigns
Facilitate all customer activity through strong relationship-building, product knowledge, planning and execution
Proactively monitor and identify usage trends in order to uncover renewal risks, while supporting greater adoption rates
Develop learning plans per needs of customer
Engage with customers to ensure our clients brand name is effectively reaching the local market
Previous experience in an Account Management or Customer Relationship capacity
Previous experience interfacing and coordinating with cross-functional teams
Knowledge of basic marketing strategies and techniques
Proven track record of creating long-lasting client relationships
Education & Qualifications:
Bachelor s Degree and/or 1-5 years customer success or account management experience
Experience working directly with customers
Excellent written and verbal communication skills
High energy, self-motivated, driven and dynamic personality
Confident, with strong interpersonal skills and a true team playerCompany DescriptionCrosstown Solutions can extend sales reach to practically any region of the globe quickly and with dramatic results. Utilizing an outside sales force for new customer acquisition, expanded product sales and client-retention campaigns for customers. Crosstown Solutions personal approach to marketing creates the most direct link between our clients and their potential or existing customers. Our representatives are trained to interact with customers in a friendly, courteous, and professional manner while responding to their questions or concerns.