Sales Engineer works across departments with the marketing department, sales, account management, support and engineering. This position is instrumental in ensuring focused and productive communication through various client meetings, webinars, online and printed materials. Sales engineer will be responsible for new business and client retention support initiatives for all products, services, and fulfillment of the company objectives. Functional teams will rely on sales engineer to be the product expert and Ad-Juster evangelist.
Duties and responsibilities
Coordinate with the sales team on demos to ensure use case, pain points, required customizations, and product benefits are addressed.
Develop strategies to help sales close deals, reduce sales cycles, and save at risk clients.
Assist AM team on renewal calls/visits for new product introductions
Prepare technical proposals and work on technical RFP/RFI responses
Establish new accounts and assist the Sales team in implementing new clients
Understand and learn all aspects of product feature and functions. Use independent judgement and creativity in applying our products to the client use case.
Develop customer power users by providing technical information and training
Track all metrics and objectives for weekly/monthly team reporting
Number of calls/visits
Client on boarding
Utilize Product, Content writer, and Design resources to create customer-facing training and implementation documentation.
Submit feature requests and customizations for Product review
Sales Engineer will interface with engineering to ensure the design for features on the roadmap are communicated clearly to them.
Role will report directly to the VP, Client Services
Weekly work schedule is flexible to accommodate west coast clients, as determined by the VP, Client Services
Travel for customer meetings as required.
Bachelor s Degree in Computer Science or equivalent required.
Experience in Sales/Solutions Engineer role
Excellent verbal and written communication skills
Must take your work seriously, be able to manage multiple priorities and meet deadlines
Maintain a professional manner and tone among clients and internal team
Must be able to work legally in the USA and pass a background check
100% paid health plan(medical, dental, vision)/50% towards spouse and dependents
401k plan with up to 4% match
Generous vacation policy
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Bachelor's degree (B. A. / B. S.) from four-year college or university; and 3+years experience in Product Management.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Position is in office in our San Diego office. Travel is required about 30% of the time to meet with clients and attend trade shows.Company DescriptionFounded in 2007, Ad-Juster, Inc. is a premier, pioneering data aggregation and reporting organization. Our platform provides actionable insights that allow media and technology companies to generate more revenue. We also help reconcile massive amounts of revenue every year by simplifying the manually intensive processes associated with digital ad operations. Our advanced data tools are used by premium publishers, agencies, brands, ad tech platforms, and ad networks to automate the manual, time-consuming, and error-prone processes that have traditionally plagued data operations.