Company Name:

hi5.agency

Location:

Burbank, California

Approximate Salary:

Not Specified

Job Category:

Supervisor

Position Type:

Full Time

Required Experience:

Director

Date Posted:

March 22, 2018

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Head of Social & Engagement

Hi5.agency is a full-service creative shop that takes a fan-first approach to storytelling. In 2017, hi5.agency was named Agency of the Year at the 9th Annual Shorty Awards. This is a rare opportunity for the right person to join an award winning team! The Head of Social and Engagement is an integral leadership role at hi5.agency. We are seeking a motivated, hands-on Social Media industry leader who can concept, implement, and manage social strategy and engagement across our entire agency portfolio. The right candidate will have a holistic understanding of the digital space including social media strategy, tone, engagement, paid media and analytics. This person is able to divide their time between deep involvement on individual accounts, proactively leading the social vertical forward and spontaneous ping pong competitions. This role reports to the Managing Director.


Responsibilities:

  • Oversee tentpole projects and client relationship(s) - you’ve got a knack for prioritization and ensuring quality of work meets agency creative standards and client objectives
  • Ownership of the Social vertical roadmap planning to set quarterly/annual benchmarks for the team
  • Maintain and update the social media strategy, coordinating with the heads of other verticals to ensure its effectiveness and encouraging adoption of relevant social media techniques into the agency’s culture and services
  • Work with agency teams and disciplinary leads to execute projects at the highest level for repeated success
  • Manage the recruitment, retention and professional development of the social team with the Managing Director
  • Determine the correct roles, responsibilities and expertise needed to scale and grow the team
  • Develop training materials & thought leadership to the team to support their learning and growth
  • Troubleshoot campaigns, analyze key metrics, and optimize ad campaigns like a boss
  • Devising, launching, testing and optimizing paid social campaigns and strategies
  • Developing and owning goals and performance metrics for your campaigns; monitoring regularly to understand effectiveness of strategies and identify opportunities for improvement.
  • Develop and manage a program to effectively start and develop vendor partnerships and social media influencer relationships
  • Participation in the strategic development of the agency as a whole
  • Define and evolve hi5.agency social offering as a thought leader, first to market innovator and the raddest in the advertising and entertainment marketing space

Qualifications, Skills and Experience:

  • 5+ years of direct social media experience in an agency environment
  • 7+ years of experience leading and managing a team, preferably within the digital marketing industry
  • Strong analytical, planning, forecasting and research skills
  • Strong, independent thinker, leader and decision maker with proven track record of supervising the delivery of complex projects on time
  • Excellent team-building, problem-solving, and conflict resolution skills
  • Knowledge and understanding of technology, search, new trends, and the latest in social media
  • Experience in integrating content into multiple social distribution channels
  • Experience with campaign management tools such as Facebook Ads Manager, Kenshoo, Smartly, Nanigans, AdEspresso, or similar
  • Expert knowledge of social publishing, optimization and engagement tools (Hootsuite, Sprout Social)
  • Deep understanding of project management and workflow
  • Able to bond with and maintain strong client relationships while staying responsible for client satisfaction
  • Driven to help structure and create an effective process for our Social vertical
  • Possess a keen eye and exhibit great taste for best-in-class digital and social work
  • Expert at scoping, elevating and executing social work (requirements/specs, goals, scheduling, and campaign scope)
  • Excellent organizational and communication skills
  • Exceptional written communication skills a plus
  • Display an ego-free personality that can work with a highly motivated team to get shit done
  • Promote a culture of innovation and teamwork while adhering to agency process
  • Always be punctual and effectively manage your time


APPLICATION SUBMISSION: Please send clever cover letter, resume and your favorite childhood memory to gigs@hi5.agency with the title you are applying for in the subject line.

Company Name:

hi5.agency

Location:

Burbank, California

Approximate Salary:

Not Specified

Job Category:

Supervisor

Position Type:

Full Time

Required Experience:

Director

Date Posted:

March 22, 2018

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