Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
The Program Coordinator will coordinate services and activities with community resources, service learning opportunities with community colleges and vocational schools. The Program Coordinator will coordinate career/job placement with employers, training resources and local workforce agencies.
Address intake and assessments, services planning, service delivery and goal attainment
Participate in defining procedures to enhance effectiveness and efficiencies of program operation; serves in key role for ground-level program start up including strategic planning and program implementation
Manage day-to-day operations of case managers' participant goals, objective and treatment plans; maintains a limited caseload
Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate
Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures.
Provide crisis intervention for staff and participants as needed
Delegate tasks and responsibilities to appropriate staff
Coordinate in-service training events for program staff
Other duties as assigned
Bachelor's degree from an accredited college or university preferred
At least 2 years of experience of case management preferred
Prior experience as a supervisor or team leader managing individuals with diverse backgrounds
Demonstrated proficiency in MS Word and Excel as well as Internet use
Must be able to pass a background check
Valid California driver s license, insurance and reliable transportation
Effective written and oral communications skills
Ability to work with people from various backgrounds and/or limited English capabilities
Experience connecting clients to resources
Must be willing to travel 25% of the time
VOALA is an Equal Opportunity Employer